{"id":4518,"date":"2021-01-25T11:32:05","date_gmt":"2021-01-25T10:32:05","guid":{"rendered":"https:\/\/www.altaconcept.com\/elearning2\/?page_id=4518"},"modified":"2021-01-25T15:13:26","modified_gmt":"2021-01-25T14:13:26","slug":"litige-traca-fournisseur","status":"publish","type":"page","link":"https:\/\/www.altaconcept.com\/elearning2\/relation-tiers-litiges\/litige-traca-fournisseur\/","title":{"rendered":"Litige tra\u00e7a fournisseur"},"content":{"rendered":"\n<h4 class=\"has-text-align-center wp-block-heading\"><strong>Cr\u00e9ation d&rsquo;un litige trac\u00e9 fournisseur<\/strong><\/h4>\n\n\n\n<p>A la r\u00e9ception d&rsquo;une commande achat on remarque un probl\u00e8me : manquants, casse, erreur dans la saisie de commande. Il faut cr\u00e9er un litige tra\u00e7abilit\u00e9 fournisseur gr\u00e2ce au n\u00b0 de r\u00e9ception ou d&rsquo;\u00e9cart de pr\u00e9-r\u00e9ception de la commande pour faire une demande d&rsquo;avoir.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Fen\u00eatre de cr\u00e9ation<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"399\" src=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-1.png\" alt=\"\" class=\"wp-image-4522\" srcset=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-1.png 650w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-1-300x184.png 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/figure><\/div>\n\n\n\n<p><u>Description de la zone :<\/u><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>R\u00e9ception d\u00e8s le<\/strong>  : Au choix \u00e9cart de pr\u00e9-r\u00e9ception, une fen\u00eatre de s\u00e9lection affiche les \u00e9carts. L&rsquo;\u00e9cart choisi dans le tableau du bas est valid\u00e9 pour tous les BL correspondants.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Choix des lignes en litige<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"438\" src=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-2-768x438.png\" alt=\"\" class=\"wp-image-4526\" srcset=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-2-768x438.png 768w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-2-300x171.png 300w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-2.png 1024w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure><\/div>\n\n\n\n<h4 class=\"has-text-align-center wp-block-heading\"><strong>Traitement d&rsquo;un litige trac\u00e9 fournisseur<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Pr\u00e9sentation<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"451\" src=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-3-768x451.png\" alt=\"\" class=\"wp-image-4530\" srcset=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-3-768x451.png 768w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-3-300x176.png 300w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-3.png 1024w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure><\/div>\n\n\n\n<p><u>Description des boutons :<\/u><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Demande d&rsquo;avoir :<\/strong> Acc\u00e9der \u00e0 la fen\u00eatre de gestion des demandes d&rsquo;avoirs lorsque le litige est sold\u00e9.<\/li><li><strong>Info sur le litige :<\/strong> Ajouter un commentaire au litige.<\/li><li><strong>Document du litige :<\/strong> Gestion documentaire du litige.<\/li><li><strong>Solder le litige :<\/strong> Solder le litige quand toutes les lignes sont trait\u00e9es.<\/li><li><strong>Traiter :<\/strong> Traiter les lignes en litige une par une.<\/li><li><strong>Traiter Global :<\/strong> Traiter les lignes en litige en une seule fois.<\/li><\/ul>\n\n\n\n<p><u>Description de la zone :<\/u><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>R\u00e9ception non factur\u00e9e :<\/strong> Modifier r\u00e9ception et la R\u00e9ception n\u00e9gative sont faites en date de livraison.<\/li><li><strong>Article g\u00e9r\u00e9 en stock :<\/strong> La gestion des stocks est possible si l&rsquo;article est g\u00e9r\u00e9 en stock. On prend soit le d\u00e9p\u00f4t de la ligne de commande soit le d\u00e9p\u00f4t s\u00e9lectionn\u00e9. Mise \u00e0 jour en date du solde du litige.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Traiter les lignes une \u00e0 une<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"451\" src=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-4-768x451.png\" alt=\"\" class=\"wp-image-4532\" srcset=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-4-768x451.png 768w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-4-300x176.png 300w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-4.png 1024w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure><\/div>\n\n\n\n<p><u>Description de la zone :<\/u><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Litige :<\/strong> Inscrire les quantit\u00e9s en litige sur la ligne.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Traiter les lignes en global<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"357\" src=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-5-768x357.png\" alt=\"\" class=\"wp-image-4534\" srcset=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-5-768x357.png 768w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-5-300x139.png 300w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-5.png 810w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>La gestion des demandes d&rsquo;avoir<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"451\" src=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-6-768x451.png\" alt=\"\" class=\"wp-image-4535\" srcset=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-6-768x451.png 768w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-6-300x176.png 300w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-6.png 1024w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Edition de la demande d&rsquo;avoir<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"753\" height=\"460\" src=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-7.png\" alt=\"\" class=\"wp-image-4536\" srcset=\"https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-7.png 753w, https:\/\/www.altaconcept.com\/elearning2\/wp-content\/uploads\/2021\/01\/relation_tiers-litiges_3-7-300x183.png 300w\" sizes=\"auto, (max-width: 753px) 100vw, 753px\" \/><\/figure><\/div>\n<div class=\"pdfprnt-buttons pdfprnt-buttons-page pdfprnt-bottom-right\"><a href=\"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4518?print=pdf\" class=\"pdfprnt-button pdfprnt-button-pdf\" target=\"_blank\"><\/a><a href=\"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4518?print=print\" class=\"pdfprnt-button pdfprnt-button-print\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.altaconcept.com\/elearning\/wp-content\/plugins\/pdf-print\/images\/print.png\" alt=\"image_print\" title=\"Contenu imprim\u00e9\" \/><span class=\"pdfprnt-button-title pdfprnt-button-print-title\">Cliquer pour imprimer la page<\/span><\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Cr\u00e9ation d&rsquo;un litige trac\u00e9 fournisseur A la r\u00e9ception d&rsquo;une commande achat on remarque un probl\u00e8me : manquants, casse, erreur dans la saisie de commande. Il faut cr\u00e9er un litige tra\u00e7abilit\u00e9 fournisseur gr\u00e2ce au n\u00b0 de r\u00e9ception ou d&rsquo;\u00e9cart de pr\u00e9-r\u00e9ception de la commande pour faire une demande d&rsquo;avoir. Fen\u00eatre de cr\u00e9ation Description de la zone [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4465,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4518","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/comments?post=4518"}],"version-history":[{"count":13,"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4518\/revisions"}],"predecessor-version":[{"id":4541,"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4518\/revisions\/4541"}],"up":[{"embeddable":true,"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4465"}],"wp:attachment":[{"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/media?parent=4518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}