{"id":4947,"date":"2021-01-28T22:28:13","date_gmt":"2021-01-28T21:28:13","guid":{"rendered":"https:\/\/www.altaconcept.com\/elearning2\/?page_id=4947"},"modified":"2022-01-26T16:24:09","modified_gmt":"2022-01-26T15:24:09","slug":"faq-les-questions-frequentes","status":"publish","type":"page","link":"https:\/\/www.altaconcept.com\/elearning2\/neotouch\/faq-les-questions-frequentes\/","title":{"rendered":"Faq &#8211; Les questions fr\u00e9quentes"},"content":{"rendered":"<div class=\"row\"><div class=\"col\"><p class=\"text-right font-weight-normal text-muted\" style=\"z-index: 1;position: absolute;top: -70px;left: 935px;\">Mise \u00e0 jour 26 Jan 2022<\/p><\/div><\/div>\n<div class=\"spoiler-wrap\">\n\t\t\t\t<div class=\"spoiler-head folded\">&lt;b&gt;Qu&#039;est ce qu&#039;un mail sign\u00e9 ?&lt;\/b&gt;<\/div>\n\t\t\t\t<div class=\"spoiler-body\"><ul><li>Le document sera envoy\u00e9 par mail via <strong>NEOTOUCH<\/strong> sous forme d\u2019un PDF sign\u00e9 (ou Facture \u00e9lectronique), par opposition au mail simple.<br>Juridiquement ce document est certifi\u00e9 et recevable comme preuve aupr\u00e8s des tribunaux en cas de litige.<br>Le PDF sign\u00e9 garantit au client que le document qu\u2019il re\u00e7oit dans sa bo\u00eete mail n\u2019a pas \u00e9t\u00e9 modifi\u00e9 depuis son envoi.<p><span class=\"has-text-color\" style=\"color:#ff0000\"><strong>Attention<\/strong> un PDF sign\u00e9 coutera plus cher.<\/span> Consulter le document Tarifs Synth\u00e8se.<br>Dans le cas d&rsquo;un PDF sign\u00e9, il faut que l\u2019option Par mail PDF soit \u00e9galement coch\u00e9e.<\/p><\/li><\/ul><\/div>\n\t\t\t<\/div>\n\n<div class=\"spoiler-wrap\">\n\t\t\t\t<div class=\"spoiler-head folded\">&lt;b&gt;Quels sont les chemins des PDF ?&lt;\/b&gt;<\/div>\n\t\t\t\t<div class=\"spoiler-body\"><ul><li><strong>CHEZ ALTA<\/strong><ul><li>Dossier contenant les PDF g\u00e9n\u00e9r\u00e9s<br><strong>K:\\ALTAGCS[NOM DU CLIENT]\\STK_PDF_NEO\\ALTA\\001\\FACTURES<\/strong><\/li><li>Dossier de mise \u00e0 disposition pour le prestataire<br><strong>K:\\ALTAGCS[NOM DU CLIENT]\\STK_PDF_NEO\\NEO\\001\\FACTURES<\/strong><\/li><\/ul><\/li><li><strong>CHEZ LE CLIENT<\/strong> <ul><li> Dossier contenant les PDF g\u00e9n\u00e9r\u00e9s<br><strong>F:\\STK_PDF_NEO\\ALTA\\001\\FACTURES<\/strong><\/li><li>Dossier de mise \u00e0 disposition pour le prestataire<br><strong>F:\\STK_PDF_NEO\\NEO\\001\\FACTURES<\/strong><\/li><\/ul><\/li><li><strong>EskerLaoder, param\u00e9trage de soumission<\/strong> <ul><li> Dossier source<br><strong>D:\\ALTA\\STK_PDF_NEO\\NEO\\001\\FACTURES<\/strong>, <span class=\"has-text-color\" style=\"color:#ff0000\"><strong>Attention<\/strong>, lecteur LOCAL<\/span><\/li><\/ul><\/li><\/ul><\/div>\n\t\t\t<\/div>\n<div class=\"pdfprnt-buttons pdfprnt-buttons-page pdfprnt-bottom-right\"><a href=\"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4947?print=pdf\" class=\"pdfprnt-button pdfprnt-button-pdf\" target=\"_blank\"><\/a><a href=\"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4947?print=print\" class=\"pdfprnt-button pdfprnt-button-print\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.altaconcept.com\/elearning\/wp-content\/plugins\/pdf-print\/images\/print.png\" alt=\"image_print\" title=\"Contenu imprim\u00e9\" \/><span class=\"pdfprnt-button-title pdfprnt-button-print-title\">Cliquer pour imprimer la page<\/span><\/a><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":4883,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4947","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/comments?post=4947"}],"version-history":[{"count":14,"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4947\/revisions"}],"predecessor-version":[{"id":7663,"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4947\/revisions\/7663"}],"up":[{"embeddable":true,"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/pages\/4883"}],"wp:attachment":[{"href":"https:\/\/www.altaconcept.com\/elearning2\/wp-json\/wp\/v2\/media?parent=4947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}